Privacy Policy

1. Who we are

Studiora Verde (“we”, “us”, “our”) provides professional tile setting education. Contact: [email protected], +1 (415) 874-2039.

2. What we collect

We collect account details (name, email), course activity (progress, assessments), transactional data (purchases, refunds), and voluntary communications (support messages). We also collect limited technical data such as IP address, device type, and approximate location for security and analytics.

3. Cookies and local storage

We use cookies and local storage to remember your theme, favorites (“Fallows”), and cart. You can clear these in your browser. Rejecting non-essential cookies may affect convenience but not core access.

4. How we use data

• Provide courses and user support
• Process payments and fulfill orders
• Improve curriculum and site reliability
• Detect fraud and secure accounts
• Comply with legal obligations

5. Sharing

We share data with service providers under contract (e.g., payment processors, email delivery). We do not sell your personal information. We may disclose information if required by law or to protect rights and safety.

6. Data retention

We retain account and transaction data for as long as you have an account and as required by tax and audit laws. You may request deletion of your account; certain records may remain for compliance.

7. Your rights

Subject to local law, you may access, correct, export, or delete your data, and object to or restrict certain processing. Submit requests via [email protected].

8. Security

We apply encryption in transit, access controls, and secure development practices. No method is 100% secure; report concerns to [email protected].

9. International transfers

When data moves across borders, we use appropriate safeguards such as standard contractual clauses.

10. Changes

We may update this policy. We will post changes here and adjust the effective date.